Frequently Asked Questions
Everything you need to know about our ergonomic seating solutions and service.
What makes Ergohuman chairs different from standard office chairs?
Ergohuman chairs are engineered with advanced biomechanical support, featuring patented lumbar tracking, 4D armrests, and breathable elastomeric mesh that adapts to your body shape for all-day comfort.
Do the chairs arrive fully assembled?
To ensure safe transit, our chairs are shipped semi-assembled. Most models can be fully set up in under 10 minutes using the provided tools and clear step-by-step instructions included in the box.
What is your shipping policy and delivery timeline?
We offer free standard shipping on all chair orders within the continental US. Orders are typically processed within 24 hours and delivered via FedEx or UPS within 3 to 7 business days.
What kind of warranty do you offer on your products?
We stand by our quality with a comprehensive 5-year limited warranty that covers the frame, mechanism, and mesh against manufacturing defects to ensure your long-term investment is protected.
Can I return the chair if it is not a good fit for me?
Yes, we offer a 30-day trial period. If you are not completely satisfied with your seating experience, you can return the chair in its original packaging for a refund, minus return shipping costs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible financing options through Affirm to help you invest in your ergonomic health over time.