Returns & Exchanges Policy
We want you to be completely satisfied with your ergonomic setup, which is why we offer a 30-day trial period on all our seating solutions. If your chair isn't the perfect fit for your home office, you can return it in its original packaging for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number to request a Return Merchandise Authorization (RMA).
- 2.Pack with Care
Disassemble your chair and place it back into its original protective packaging to ensure it remains undamaged during transit.
- 3.Schedule a Pickup
Once your return is authorized, we will provide a prepaid shipping label and coordinate a convenient courier collection from your doorstep.
- 4.Receive Your Refund
After our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.